New items take weeks, and still come back missing half the data.
Clover turns item setup into one structured workflow. Suppliers submit the full item record (specs, attributes, GTINs, pack configurations, certifications, images) validated at the point of entry and ready to flow into your ERP and catalog. No re-keying, no chasing.
Where new item setup breaks down
Every new item is an email thread and a re-keyed spreadsheet
A supplier sends a spec sheet as a PDF. Someone re-types it into your item form. A field is missing, so another email goes out. By the time the item is clean enough to set up, the launch window has already passed.
The data arrives incomplete, inconsistent, or in the wrong format
One supplier sends specs in a PDF, another in a spreadsheet, a third leaves required fields blank. Your team becomes the quality check. And the errors that slip through don't stay hidden. They surface downstream, in a customer complaint or an auditor's checklist.
What GDSN doesn't cover, you're still collecting by hand
GTINs and standardized attributes might sync. But the specialty data (ingredient and material statements, certifications, compliance documents, marketing images) lives in email and shared drives. That's the half that actually holds items up, and no feed is collecting it for you.
One workflow. Every item. Complete data on the first pass.
Define the item record you need once. Every supplier walks the same guided intake, so what arrives is complete, consistent, and ready for your systems on the first pass.
Define the item record once. Enforce it on every submission
Required specs, product attributes, GTINs and pack hierarchies, certifications, image specs. Build them into a workflow once, with the formats, completeness checks, and expiry dates each field must meet.
Suppliers complete setup through a guided portal, no GDSN required
A supplier or broker adding an item sees a clear task list: upload the spec sheet, confirm required attributes, provide the case and pack configuration, add product images. Each step validates in real time. They know exactly what's outstanding and what's done, with nothing to learn.
Clean data flows straight to your ERP and catalog
What's validated doesn't get re-keyed. It flows to your systems through the API, complete and consistent. Your team only reviews what needs a decision, not every field. The item is ready when the data's right, not two weeks after the first email.
From spec sheet to set-up item, in days, not weeks
Define your item requirements
Specify what each item needs and the rules it must pass. Built once into Clover's workflow engine, no development.
Suppliers complete item setup through the portal
Send requests one at a time or as a campaign across a category or your whole supplier base. Each supplier gets a guided intake tailored to your requirements, and gaps are flagged the moment they appear.
Approve what's ready. Clean data flows out.
Your dashboard shows what's submitted, what's incomplete, and what's ready. Approve items as they clear, and the data flows to your ERP and catalog, recorded automatically.
Every organization sets up new items. Almost none do it cleanly.
Foodservice
New items with nutritionals, allergen declarations, child-nutrition labels, and case-and-pack configurations, set up clean, before they reach an operator's menu.
See foodservice new item setupRetail
New item setup with product attributes, imagery, and compliance data, collected before the first PO, not corrected after the first return.
See retail exampleManufacturing
New parts and materials set up with specs, drawings, material certifications, and compliance declarations before first production.
See Clover for manufacturingCorporate Procurement
New catalog items and services set up with specs, pricing, and contract terms, ready for your procurement catalog without re-keying.
See Clover for procurementHealthcare
New medical supplies and devices set up with specs, UDI data, regulatory clearances, and safety documentation before they reach your facilities.
See Clover for healthcareYour industry
If you set up new items from your suppliers (attributes, documents, images, specs) this workflow applies. The fields change; the process doesn't.
See all solutionsFrequently asked questions
Clover replaces the email-and-spreadsheet item intake with a structured workflow. You define the item attributes you require once, and suppliers submit everything through a guided portal with real-time validation. Items that don't meet your requirements are flagged at submission, not weeks later after manual review, which typically cuts new item setup from weeks to days.
Clover makes every attribute you need a required, validated step in your item-setup workflow. Suppliers provide it through the portal, and Clover checks completeness and format before the item reaches your team. Every change is tracked with full context: what changed, who reviewed it, and why it was accepted.
No, Clover works alongside GDSN. GDSN syndicates standardized attributes like GTINs; Clover handles everything it doesn't: specialty attributes, certifications, compliance documents, marketing images, and the workflow of collecting and validating all of it from suppliers who may not be on GDSN at all.
Validated item data flows out of Clover to your ERP and catalog through the API, so nothing is manually re-entered. Because the data is checked against your rules at submission, what reaches your systems is already complete and consistent. Your team only reviews what needs a decision rather than typing in every field.
That's exactly who the guided portal is built for. A supplier or broker completes item setup through a simple, task-based interface (upload the spec, confirm the attributes, add the images) with no training, no EDI, and no GDSN membership required. The long-tail suppliers who hold up item setup the most are the ones this helps first.
Clover validates each submission against the rules you define (required fields, formats, expiry dates, attribute completeness) and can use AI to extract and check data from uploaded spec sheets and documents. Anything that fails is returned to the supplier with a specific explanation before it ever reaches your team.
See Clover set up a new item, live
We'll walk you through a real item-intake workflow, from a supplier's submission to validated data flowing into your systems, tailored to the attributes you collect.
We start with your problems, then show you how Clover would solve them. A real walkthrough with someone who knows product data.
Typical deployments cost less than a single item-setup coordinator.
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